There was only one person responsible, not just for Hertz but also for several other companies, all at one counter. The waiting time was about an hour. Very dissatisfied.
Average service, but they were very persistent in selling insurance. Although we had already purchased QEEQ’s super insurance, they made us doubt if the coverage was sufficient.
When returning the car at around 4 PM local time on October 4th, a male staff member, approximately 40 years old, attempted to extort money from me over a car wash issue at the office in the terminal. I was not informed about any specific car wash standards required upon return. The employee exhibited very poor attitude, demanding 1500 Dirhams. After I firmly refused to pay, he lowered the demand to 500 Dirhams, threatening to deduct 1500 Dirhams from my credit card deposit if I didn't comply. This was the same employee who enthusiastically sold me their comprehensive insurance at pick-up, claiming it included everything. However, during the extortion attempt, he denied his previous promises. When I requested his name for a complaint, he refused to provide his full name. This experience with Hertz was extremely negative due to this employee!
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Hertz in Morocco
Marico Wagner
-
-
-
-
View more >Blair Ramsden
-
-
-
-
View more >Burton Brook
-
-
-
-
View more >Darlene Leopold
-
-
-
-
View more >Denise McDonald
-
-
-
-
View more >