Coastal Road Trip in Southwest Turkey

The service was quite good, and there wasn't much need to queue. However, due to vehicle issues, it took over an hour to get the car.

The car rental service was acceptable. However, the store changed its address without any notice, making it difficult to find in a foreign country with a language barrier. Both the store and the car rental platform are responsible for this.

They couldn't accept my dual-currency credit card, and they didn't inform me in advance. This delayed my trip and caused various troubles and expenses. Up to now, they haven't refunded my prepaid deposit. I have suffered significant losses, and the issue has yet to be resolved properly! Emails to customer service have gone unanswered!

Very professional, no forced insurance sales, flexible rental days, and competitive prices. The return process was surprisingly simple, and I have a high trust in their customer service. Highly commendable.