Overall, I am happy with the car condition but not the customer service's attitude.

The car arrived on time at the pickup point. However, one staff member was careless and didn’t ask for any registration; just told me to take the car. The fuel tank was only one-third full, and the staff member said it was fine to return it the same way. Later, I felt something was wrong, so I used WeChat to contact a colleague at the car rental company whom I’d spoken to before. He told me to go back and re-register all the documents, but by then I'd already left Jeju City and had to drive an extra 50 kilometers.

Need to find where to take the shuttle bus to reach the pick up point

Easy to make booking.

There is a US guy that speaks english... he is from NYC. So its a breeze to rent a car here. Careful of the CDW as its pay first claim later type of insurance.

The customer service staff can speak very good English and communicate very well.

Staffs are fluent in speaking English and Mandarin. Everything are good!