SOUTH KOREA CAR RENTAL REVIEWS

Service provided by socar staff was excellent. PICK UP AND RETURN PROCESS WAS SUPER EASY AND CONVENIENT.

Very good

Satisfied

Prompt communication, convenient car rental, and easy return process.

Dry difficult as a foreigner that does not speak Korean. Need a local phone number or method of contact that is difficult to obtain at the moment.

Excellent

Very satisfied

Very satisfied

スタッフは良心的だった

メールで事前に連絡があったので、特に問題なく借りることができた。

突然の予定変更で、私が韓国語、英語が不十分でお互いに困ったが、誠意を持った対応に感謝してます。日本人が借りる日は日本語話せる人を配置してもらえるともっと安心です。

値下げプロテクターはあまりよくわかりませんでしたが、質問への回答は早くとても助かりました。

Picking up the car was very convenient. The instructions were very clear. Just exit from Gate 5 of the airport, cross the street to the car rental shuttle stop, and wait at the designated parking number for your shuttle. When I arrived at the car rental office, I was initially directed to use a machine, but the staff saw I was a foreigner and provided personal service instead. The efficiency was very high, and the car pick-up was quick.

Very satisfied, the car rental service is excellent.

At the agreed pick-up time, staff will contact you and bring the car to the airport parking lot, informing you of its location. The handover is done at the parking spot, so you will need to cover the parking fee yourself. The nine-seater vehicle sacrifices trunk space for a foldable fourth-row seat. When the fourth-row seat is unfolded, not even an umbrella can fit.

The staff was very helpful and patient.

The instructions given for where to find the shuttle bus were incorrect, so we had to ask another bus driver where to go. When we arrived at the checkin counter the receptionist was quite rude. Apart from this the ease of booking, the car and the drop off were great.

The supplier was OK Car Rental and never have I gone through such a quick and painless return process. Within 6 minutes we were out of our car, inspection complete, overfilling of gas tank refunded to us (wow!), bathroom break and Hop! On the shuttle bus to the airport. And the clerk remembered us from a week prior whe we picked up the car. It was excellent all around.

Thanks, the price we paid was nearly a third less than the other brokers/service providers available whe we searched. I had aconcern prior to picking up thecar and customer service was excellent Very happy.

I would like mention Most Horrifing experience in form of misguiding extending it to Threatening and extracting exorbitant charges. • I was offered an LPG car which was not booked by me. The host tried to fooled me by saying it was an upgraded version, which was not so. • On taking the delivery of the car, I mentioned about small scratches and dents to be put on contract. I was told don’t bother about small issues. • On return, I agreed to scratches on Bumper, which could be easily Repainted. My claim could be easily verified from pictures sent by host herself. • To my shock I was asked to pay 500,000 won, With an argument that whole Bumper needs to be changed., which was not at all needed. ( Proof attched Pics). When I argued to this unreasonable demand, she clamped further charge of 350,000 won as Non Operational charge. Having travelled more than 45 countries, never in my Life any Rent a Company has charged such unreasonable charges. When I further argued that this is not at all professional, to my surprise she threatens me to increase it to 1 million. She also said if I dispute, she shall call Police (You may check phone conversation from your record). Fearing losing the Flight, I paid. • I paid this unreasonable claim with Duress, as I was helpless. She took full advantage of my helplessness. Its not question of money. Its too small for a traveller like me. But it’s my utmost responsibility to see that my fellow traveller is well cautioned about such experiances, hence shall put all possible efforts to aware them by putting my experience on each and every possible platform, of course, with full proof and pictures. • Generally, a pre authorised deposit is taken by the company. It fair. Its activated only when some traffic violation is fined. Here they have already charged my card, without any violation. Hopefully, at least this would be professionally handled and full Deposit shall be refunded at the earliest. • I hope this experience reaches to the knowledge of higher ups and remedial measures are taken, so that companies image is name is not tarnised due to behaviour of single employee

Average experience. I left some clothes in the car when I returned it. When I went back to look for them, the front desk claimed they hadn't seen them and refused to help, even telling me to leave. Their attitude was very arrogant. Eventually, I found my clothes at their car wash area. Additionally, the car uses liquefied petroleum gas and has a large tank in the trunk, leaving room for only one suitcase.

I originally booked a Model 3, but they gave me a different car model upon arrival.

The service was excellent.