JEJU-DO CAR RENTAL REVIEWS

Service provided by socar staff was excellent. PICK UP AND RETURN PROCESS WAS SUPER EASY AND CONVENIENT.

Very good

The car was generally ok, but cleanliness need to be improve, the seats are dirty (esp at corner/edge of seats) and inside the car with many ants running around

It’s good, esp with insurance coverage, peace of mind, recommended to many friends who are traveling, but apps can be improved, need few attempts to successfully login through gmail (which a bit frustrated), and speed searching can be even better, overall is good

Dry difficult as a foreigner that does not speak Korean. Need a local phone number or method of contact that is difficult to obtain at the moment.

Excellent

Very satisfied

Clean and easy to navigate. Best is that AngelCar gave a refund on the excess diesel (had 50% instead of 30% on gauge) when I returned the car. Staff speaks English and are very helpful. Highly recommended!

Good timely reminders and instructions. Well done!

スタッフは良心的だった

メールで事前に連絡があったので、特に問題なく借りることができた。

突然の予定変更で、私が韓国語、英語が不十分でお互いに困ったが、誠意を持った対応に感謝してます。日本人が借りる日は日本語話せる人を配置してもらえるともっと安心です。

値下げプロテクターはあまりよくわかりませんでしたが、質問への回答は早くとても助かりました。

Pickup is very convenient with self-service machines. After filling out the information and printing the receipt, just hand it to the staff and get your keys! The car was in reasonable condition and had 95,000 kilometers on it.

Picking up the car was very convenient. The instructions were very clear. Just exit from Gate 5 of the airport, cross the street to the car rental shuttle stop, and wait at the designated parking number for your shuttle. When I arrived at the car rental office, I was initially directed to use a machine, but the staff saw I was a foreigner and provided personal service instead. The efficiency was very high, and the car pick-up was quick.

Very satisfied, the car rental service is excellent.

The car rental company provided excellent service, no issues at all.

The instructions given for where to find the shuttle bus were incorrect, so we had to ask another bus driver where to go. When we arrived at the checkin counter the receptionist was quite rude. Apart from this the ease of booking, the car and the drop off were great.

Operated by Lotte Car Rental. Busy location and there was a ticketed queing system. Had to wait about 40 mins.

The QEEQ information to get the shuttle bus to Lotte is incorrect. I sent the correct details and they said that they would update. Also had to inform of change of arrival time. Service response was quick and coherent.

The supplier was OK Car Rental and never have I gone through such a quick and painless return process. Within 6 minutes we were out of our car, inspection complete, overfilling of gas tank refunded to us (wow!), bathroom break and Hop! On the shuttle bus to the airport. And the clerk remembered us from a week prior whe we picked up the car. It was excellent all around.

Thanks, the price we paid was nearly a third less than the other brokers/service providers available whe we searched. I had aconcern prior to picking up thecar and customer service was excellent Very happy.

Average experience. I left some clothes in the car when I returned it. When I went back to look for them, the front desk claimed they hadn't seen them and refused to help, even telling me to leave. Their attitude was very arrogant. Eventually, I found my clothes at their car wash area. Additionally, the car uses liquefied petroleum gas and has a large tank in the trunk, leaving room for only one suitcase.

I originally booked a Model 3, but they gave me a different car model upon arrival.

The service was excellent.

綺麗な車で良かったです。

使いやすくて値下げプロテクターも有り難かったです。