Average experience. I left some clothes in the car when I returned it. When I went back to look for them, the front desk claimed they hadn't seen them and refused to help, even telling me to leave. Their attitude was very arrogant. Eventually, I found my clothes at their car wash area. Additionally, the car uses liquefied petroleum gas and has a large tank in the trunk, leaving room for only one suitcase.
1. The process of scanning the QR code and filling in the information is ridiculously complicated—it took at least 20 minutes.
2. No staff to guide us in inspecting the car, everything was very casual, and the car was damaged.
3. The car only had half a tank of fuel when we got it, but we were required to return it with a full tank. They also took a photo of our credit card, which made us feel like we could be charged unfairly at any time.
4. The promised automatic door was not actually automatic.
5. Extremely poor experience.
Pienso que al no saber el idioma, el personal del mostrador podría ayudar a rellenar el papeleo , realizar la entrega de llaves y funcionamiento del vehículo.
Very satisfied, the car rental service is excellent.
About QEEQ:10.0/10
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