SEOUL CAR RENTAL REVIEWS

Satisfied

Prompt communication, convenient car rental, and easy return process.

The car exceeded my expectation.

User friendly

Staff are help full and friendly

Amazing app ..

Service is good. Explanation is thorough but I don’t get why we have to sign a document stating that we don’t smoke in car. This should be included in contract instead of signing another paper.

Easy to use. I like the full insurance provided by EasyRentCars which is actually much cheaper than those provided by the car rental company.

The picking up of the vehicle was smooth, instructions on how to return the vehicle was clear.

At the agreed pick-up time, staff will contact you and bring the car to the airport parking lot, informing you of its location. The handover is done at the parking spot, so you will need to cover the parking fee yourself. The nine-seater vehicle sacrifices trunk space for a foldable fourth-row seat. When the fourth-row seat is unfolded, not even an umbrella can fit.

The staff was very helpful and patient.

No

The car was very new and very comfortable. There is Chinese WeChat service, but the attitude was average.

Easy pickup. Good performance car. Return of deposit took a while

trouble the customer on minor marks. refuse to be handled by booking web. don't let customer leave until call for police help.

very good and warm followup. excellent.

Too terrible for car changing in pick up the car, photo all side up and down Return time 20 Minutes for checking.

Perfect car and service. We did not have an international driver's license so that caused some trouble. Lucky enough we could get it online. After drop of they brought us back to the subway.

Price drop did not work, already had the best price

I would like mention Most Horrifing experience in form of misguiding extending it to Threatening and extracting exorbitant charges. • I was offered an LPG car which was not booked by me. The host tried to fooled me by saying it was an upgraded version, which was not so. • On taking the delivery of the car, I mentioned about small scratches and dents to be put on contract. I was told don’t bother about small issues. • On return, I agreed to scratches on Bumper, which could be easily Repainted. My claim could be easily verified from pictures sent by host herself. • To my shock I was asked to pay 500,000 won, With an argument that whole Bumper needs to be changed., which was not at all needed. ( Proof attched Pics). When I argued to this unreasonable demand, she clamped further charge of 350,000 won as Non Operational charge. Having travelled more than 45 countries, never in my Life any Rent a Company has charged such unreasonable charges. When I further argued that this is not at all professional, to my surprise she threatens me to increase it to 1 million. She also said if I dispute, she shall call Police (You may check phone conversation from your record). Fearing losing the Flight, I paid. • I paid this unreasonable claim with Duress, as I was helpless. She took full advantage of my helplessness. Its not question of money. Its too small for a traveller like me. But it’s my utmost responsibility to see that my fellow traveller is well cautioned about such experiances, hence shall put all possible efforts to aware them by putting my experience on each and every possible platform, of course, with full proof and pictures. • Generally, a pre authorised deposit is taken by the company. It fair. Its activated only when some traffic violation is fined. Here they have already charged my card, without any violation. Hopefully, at least this would be professionally handled and full Deposit shall be refunded at the earliest. • I hope this experience reaches to the knowledge of higher ups and remedial measures are taken, so that companies image is name is not tarnised due to behaviour of single employee

Car was exceptionally clean. Drove well, had excellent equipment, and amazing space for luggage.

Amazing service platform. Direct and simple booking process. Would definitely use again.

Thanks a lot for be so helpful before and during the trip, some problems but solved very quick and helpful. Best choose of rental cars in South Korea

2nd Day, one tire was damaged

NA

I rented a car on October 14th, and the Korean rental company held my deposit. It took two and a half months to get my refund. They promised to return the deposit within 1-2 months. According to my Korean friends, big rental companies in Korea usually return the deposit immediately after the car is returned. I don't know what's going on with this company. If I didn't call them, would they never refund my money?

Car rental was easy, finding where to pick up the car was easy. The rep was great! Helped with bags both times for drop off and pickup. He really didnt have to but he automatically packed bags in car for us.