CAR RENTAL REVIEWS ON HERTZ IN SEOUL

Good

Good

The staff were nice and polite!

Staff is helpful and patient, waited for us when we were slightly late due to traffic jam.

Lotte and Hertz in South Korea are the same company. The rental office is located inside Incheon Airport, Terminal 1, B3, Exit 3.

The staff had a good service attitude, and the car pickup was fast, but their English skills could be improved. There were no major issues, so I am satisfied with the service.

Pick up and drop off easily It was jus located next to seoul station , and and next fuel station So u can refuel and return easily

Fast confirmation, good platform of comparing all price and cars type

Le personnel de l’agence de l’aéroport international ne parlait pas du tout anglais. Très problématique ! Notamment pour expliquer le système du péage à la sortie de l’aéroport où gérer la réservation. Idem à la restitution. Pas de preuve de restitution non plus. les 2 agences très compliquées à trouver. Ajouter un panneau à l’aéroport et les coordonnées gps de l’agence à busan.

Bien

Staffs were very helpful and explained in details during pick up process.

The picking up of the vehicle was smooth, instructions on how to return the vehicle was clear.

Language barrier didn't help. But everything else was alright.

No