The instructions given for where to find the shuttle bus were incorrect, so we had to ask another bus driver where to go. When we arrived at the checkin counter the receptionist was quite rude. Apart from this the ease of booking, the car and the drop off were great.
Car was beyond our expectations & everything was great.
About QEEQ:9.0/10
Booking platform form make it simpler. For my experience during booking process, l can’t even key-in payment card details using others besides the driver’s credit card. But when we’re at the easyrentcar counter, it can be used by anyone cards as long as payment is paid. Hope that payment matter can be made easier. Overall great!!!
“Formation en anglais pour le personnel indispensable”
About Hertz:6.7/10
Le personnel de l’agence de l’aéroport international ne parlait pas du tout anglais. Très problématique ! Notamment pour expliquer le système du péage à la sortie de l’aéroport où gérer la réservation. Idem à la restitution. Pas de preuve de restitution non plus. les 2 agences très compliquées à trouver. Ajouter un panneau à l’aéroport et les coordonnées gps de l’agence à busan.
About QEEQ:8.0/10
Bien
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