Jeju

Operated by Lotte Car Rental. Busy location and there was a ticketed queing system. Had to wait about 40 mins.

The QEEQ information to get the shuttle bus to Lotte is incorrect. I sent the correct details and they said that they would update. Also had to inform of change of arrival time. Service response was quick and coherent.

Had rented twice in Jeju and only language was an issue, during taking over of the car, staff could not understand some of our questions in English. Nonetheless, staff service is still efficient and also helped us with the language of the in-built GPS. Hertz (or Lotte rent-a-car) has also made it very convenient for car tenants to move from airport to their rental place with high frequency shuttle bus. Will definitely recommend to rent from for people going to Jeju! Thank you!

Sweet and simple, made renting cars an ease, thank you Easyrentcars! And keep it up!

軽自動車のクラスを予約していたのに セダン系の乗用車が来ました。 運転怖かったです。

とても丁寧に対応していただきました！

忙しい時期にレンタカーを使ったのかもしれませんが、車が汚れたままで貸されたのはちょっとマイナスでした。

Since it’s a large rental centre, there were many people waiting... the staff that service me had good English.... The car had about 25k on the odometer and it appears that the car hasn’t been cleaned well