The car rental counter is located right where you pick up your luggage, very convenient. I booked a Kia but was given a Foton Mustang, which looks pretty cool. However, the fuel consumption is high; American cars tend to be fuel-intensive. The front passenger seat needs to be reclined flat to be comfortable, otherwise, the seat is sunken and uncomfortable to sit in. Returning the car is also very easy; you just drive to the airport parking lot. Someone comes to record the mileage and fuel data, and then you’re good to go. A few minutes later, the rental company refunds your deposit. Super convenient.
Not many people, very quick, if you have all your documents ready they give you the car without much fuss. The staff is quite strict. You cannot use a US driver's license to pick up the car.
The car was in great condition and the service was considerate. The only downside was the significant lack of designated parking spaces when returning the car, which wasted a lot of time. If we hadn't found a local American who understood the situation and gave up his parking spot, we might have missed our flight.
The service was decent, quite standard. Since I picked up the car in Jackson, I didn't face much upselling; just got the car right away. However, I was inexplicably charged an extra $35. I was in a hurry, so I didn't argue much about it.
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