The Hertz staff told us it was just a credit card pre-authorization, but in reality, they charged us the full insurance fee without our understanding of French. Moreover, no matter how we tried to explain later, they refused to refund it.
Firstly, the rental car counter at Paris airport is unbelievably slow; we waited a full hour and a half before it was our turn. Secondly, the counter staff didn't care about the car you reserved; they just kept pushing you to rent more expensive cars. We ended up with a car costing 1300 RMB per day. Finally, when we returned home, we were greeted with traffic fines totaling 3000 RMB, very frustrating!
“Déçu par le fonctionnement du véhicule. Personnel hertz pas attentif”
About Hertz:7.3/10
La climatisation du véhicule ne fonctionnait pas alors que nous étions en été avec des températures élevées. Le véhicule n'était pas équipé d'antenne radio et j'ai payé au final 100 euros de plus par rapport au prix indiqué à la réservation alors que je n'ai pris aucune option.
About QEEQ:10.0/10
Rien à dire.
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