Had to wait two and a half hours to pick up the car at Charles de Gaulle Airport T1. Arrived at 8:30 AM for a 9:00 AM pickup, but was told to queue again, which delayed us until 10:30 AM without any cars available. Finished paperwork but had to wait even longer for the keys. It was incredibly frustrating.

During return, the staff mentioned that the interior was not clean and there was sand. They asked for a 15 Euro cleaning fee or instructed us to go to a gas station to clean it before returning. There was no prior notice about this before renting, which felt quite unfair. Especially if you're rushing for a flight, you definitely can’t avoid the cleaning fee. Poor experience with this aspect of returning the car.

Professional

Overall, it was good, but the prices are a bit high. However, they do accept translated driver's licenses.

It's easy to find. You can see it right after exiting the terminal. Very convenient.