The price was quite reasonable, and the service at the Vancouver airport counter was excellent. They even gave me a free car upgrade. The staff helped install the child seat.

Waited a long time to pick up the car. Their attitude changed immediately after I declined their insurance, but they still checked to ensure I had insurance.

The car pickup location is convenient, and the staff were very patient. It only took me 10 minutes to pick up the car. When returning the car, I was in a hurry and slightly overfilled the gas tank. After I explained, they were very understanding and told me it was okay and I didn't need to pay extra. I was very touched, and the return process only took 6 minutes. The car was a local brand, had 40,000 kilometers on it, and was in good condition. Filling the tank cost about 65 CAD. The trunk was very spacious; we fit one size 28, two size 24, and one children's suitcase perfectly. I will consider this company for future self-driving trips.

All well. They told me clearly that if any danage they will charge me 500 dollars subsequently i have to claim from other insurance company.

My additional insurance was in HK dollars. I have no connection with Hong kong. How would Hong Kong AXA cover?

Like: No upsell. Easy process for getting and returning cars
Dislike: High mileage car (problem with dodge vehicle?), long queue