Pre-trip communication via WeChat was convenient, but upon arriving in Christchurch to pick up the car, it turned out to be from an agent, not A RENTALS. The agent was only responsible for providing the vehicle and did not handle any other issues. All questions had to be addressed through WeChat, which was particularly problematic when we encountered issues while picking up the car and had to wait for responses via WeChat.
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Customer Service
Relevant Reviews on A Rentals A Rentals NZ (Christchurch)
Montague Clare
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