In early March, we rented a car from a Chinese company in Christchurch through Zuzuche. The car we rented was a 2005 Toyota hatchback. When we picked up the car, we noticed it was very old and the engine didn't sound right, but considering it was only a little over 100 RMB per day, we decided to rent it. From March 2nd evening when we picked up the car until March 10th, we drove it without major issues until we were heading to Lake Tekapo from Queenstown. Around 11 PM, while driving through a mountain, a high temperature warning suddenly appeared. We immediately stopped the car by the roadside. Since there was no mobile signal, we had to add water to the radiator. We added about 2-3 liters and the warning disappeared. However, after driving for 5 kilometers, the high temperature warning appeared again, and there was a persistent burning smell. We stopped by the roadside and flagged down passing vehicles for help. It was past 11 PM, and luckily a couple from Israel in an RV picked us up.

Great service, they accommodate the actual needs of the customers, and the car was in excellent condition with only about 3,000 kilometers.

The staff were polite and responded quickly!

When the tire was leaking and I was in a hurry, they had no spare tire and didn't provide any solution. Instead, they referred to the contract saying rescue would arrive within 24 hours. I don't understand why I bought the super insurance! Also, they directly threatened to hang up on me.

The wait time was a bit long, couldn't find the store, ended up picking up the car at a supermarket entrance? Felt very unprofessional.