Dollar is the worst rental company I've ever encountered. When picking up the car, I specifically told the attendant that I didn't need additional insurance. They verbally agreed, but still added over $200 in insurance. It was my fault for being in a rush to get to the hotel and trusting people I shouldn't have. I signed without reading the papers. Lesson learned. I returned the car with a full tank and went back to my country, but over a month later, they charged my credit card without any notification. This is the first time I've dealt with such a terrible company.

Friendly reception

The attitude was mediocre. We booked a Jeep, but the car was switched without informing us. We only found out when we picked it up from the garage.

Not bad.

The process was fast and friendly, much better than expected. Highly recommended.