Very good

I don't understand why they charged so much! They added a significant amount of insurance without any explanation. There were too many miscellaneous and unexplained charges.

Picked up the car at Miami Airport. The signage was very clear, directing us all the way to the rental center. The queue was a bit long, but we got a really good car that easily fit 5 pieces of luggage. Returned the car at Orlando Airport. After inspection, the staff even drove us to the terminal entrance for our airline, which was very considerate. Hertz offers great service and well-maintained vehicles!

Ils ont facturé une journée de plus parce que j’ai rendu la voiture à 18h15 au lieu de 18h. Alors que je les avais prévenu, et qu’ils m’avaient dit qu’il suffisait de déposer la clé dans leur boîte. Une journée à 90€.

Paid extra for a vehicle that would seat 7. The car did not seat 7, it seated 5. When I spoke to the Hertz staff she indicated that the car does seat 7 and told me it has a third row seat. I went back out to the car to check and It did not. She told me the only other car they could offer me would cost an additional 100.00 per day.