San Francisco to Los Angeles via Highway 1: Nearby Towns and Attractions

Satisfied

Fraudulent charges, no signed contract but charged without permission! For nearly three months, no contract has been provided! They keep delaying and not solving the issue! Strongly recommend against choosing them!

They didn't inform us about the charges, and later charged over $270 extra. Very dissatisfied!

When picking up the car, the store staff misled us about the car model. We had booked a mid-to-large model through the website, but the staff at the counter kept saying that mid-to-large models were not available and offered us cars like the Toyota Corolla and Volkswagen Santana, which are smaller models. After insisting, the staff reluctantly told us to wait and, after further urging, begrudgingly found us a Ford mid-to-large model, claiming it was the only one available. When we went to pick up the Ford, we found multiple scratches on both the front and rear parts, and one of the windows was broken and couldn't close. Fortunately, a fellow Chinese staff member downstairs promptly helped us replace it with a relatively new Mazda 6. The attitude of the staff at the counter was really disappointing, especially since it was clear that there were other mid-to-large cars available!

For some reason i was charged extra 5 dollars. The guy at the counter couldnt explain why. He just said i have to pay it