Hamburg-Cologne

The car rental company's service attitude is excellent! We arrived early and they still managed to accommodate us without pushing us to buy extra insurance. They respond quickly to issues via email. Highly recommend Alamo! Returning the car is easy; there's staff at the parking lot to collect the car. Remember to fill up the gas tank! I'm not sure if I have a fine yet, but the deposit should be refunded in about a month regardless.

I booked an automatic, but was given a manual car without being informed. By the time I got to the garage and realized the mistake, the rental office had closed. Extremely poor company. Additionally, the car had scratches when I rented it, which was noted in the contract, but they still maliciously charged me. Terrible service, I've never had such a bad experience.

Initially, I was very dissatisfied, but after communicating with QEEQ customer service, their attitude improved greatly.

I reserved a BMW X5 but got a Volvo XC60 instead. Maybe there were fewer cars available, but I booked well in advance.

Everything was fantastic

Couldn't be better