CAR RENTAL REVIEWS ON ALAMO AT HAMBURG AIRPORT, HAM

If the full insurance coverage is cheaper, that would be great. Cox the insurance itself is almost the same price as he vehicle price itself.

Easy usage, if your company can offer full coverage, that would be better

Everything was fantastic

Couldn't be better

No need to queue, staff willing to help find alternatives

It took a while to get the car due to a lot of demand. Service staff were friendly and did their best

I reserved a BMW X5 but got a Volvo XC60 instead. Maybe there were fewer cars available, but I booked well in advance.

The car rental company's service attitude is excellent! We arrived early and they still managed to accommodate us without pushing us to buy extra insurance. They respond quickly to issues via email. Highly recommend Alamo! Returning the car is easy; there's staff at the parking lot to collect the car. Remember to fill up the gas tank! I'm not sure if I have a fine yet, but the deposit should be refunded in about a month regardless.

Satisfied, good service.

The process was quite simple and the staff was very attentive.

I booked an automatic, but was given a manual car without being informed. By the time I got to the garage and realized the mistake, the rental office had closed. Extremely poor company. Additionally, the car had scratches when I rented it, which was noted in the contract, but they still maliciously charged me. Terrible service, I've never had such a bad experience.

The waiting time was extremely long. I arrived early to avoid any issues with my order and to cancel if needed, but the long wait made it impossible to cancel my order. Alamo did not accept the driver’s license translation from other companies, preventing me from picking up the car. I have used this translation at Hertz and Europcar without any problems and confirmed this with other companies. Alamo was the only one that did not accept it and did not allow me to cancel my order. QEEQ also refused to give me a refund. Therefore, I am very dissatisfied with the services of Alamo and QEEQ!

Initially, I was very dissatisfied, but after communicating with QEEQ customer service, their attitude improved greatly.

Nothing to complain about.

They changed the car that I have already booked but everything was perfect and I did not feel any inconvenience

It was really easy to search and book. perfect