CAR RENTAL REVIEWS ON HERTZ AT HAMBURG AIRPORT, HAM

Average rating on Hertz at Hamburg Airport: 8.4 /10

Kirk North

Germany

1 days rental

Reviewed: Wed, May 15, 2019

About Hertz: 2.0 /10

I was charged a violation handling fee without receiving any fines.

Norton Simpson

Germany

1 days rental

Reviewed: Wed, Jun 20, 2018

“Hamburg, Cologne, Frankfurt, Heidelberg, Munich, Berlin”

About Hertz: 10.0 /10

The car rental service was exceptional. Even though I couldn't understand what they were saying, I could feel their patience while they explained things to us. Just for that, it's a full score.

Yedda Lucy

Germany

1 days rental

Reviewed: Tue, Sep 4, 2018

About Hertz: 2.0 /10

Booked a Volvo and paid, but was given a rear-wheel-drive Opel. The steering wheel struggled occasionally on the highway. Why not offer a free upgrade when the car is unavailable?

Kevin MacPherson

Germany

1 days rental

Reviewed: Tue, Jul 29, 2014

About Hertz: 10.0 /10

Service from Hertz was excellent, very satisfied.

About QEEQ: 10.0 /10

Valentina Bethune

Germany

1 days rental

Reviewed: Thu, May 31, 2018

About Hertz: 2.0 /10

Long lines

Rachel Rose

Germany

1 days rental

Reviewed: Thu, Jun 22, 2017

“Attention to detail, confidence, and good language skills are key.”

About Hertz: 10.0 /10

The car rental company provided excellent service. They were attentive and considerate throughout the whole process. Very satisfied.

About QEEQ: 10.0 /10

Alger Constance

Germany

1 days rental

Reviewed: Sat, Nov 17, 2018

“Hamburg, Bremen, Amsterdam”

About Hertz: 4.0 /10

The Hertz in Hamburg had very few cars. I reserved an automatic, but they were not prepared with the right vehicle at all. There were no automatic cars available. After waiting for two to three hours, they finally arranged an automatic car, but it wasn't the model I had booked. Very disappointing.