Terrible experience. The rental office is 15 minutes away from the airport. When we returned the car, we were told their shuttle was full and the next one would be in 20 minutes, which meant nearly 40 minutes including travel time! The staff was extremely rude, and when we asked if they could make an extra trip, they responded with mockery, disdain, and hostility! It's best to book with a rental company inside the airport, and avoid this icerental4x4 if possible. The vehicle was also old, and got a flat tire on the way. When we called the rental office, they rudely told us to press 3 for emergencies, which I did, but after connecting, they ignored the call. We had to sort it out ourselves in the end. It was absurd, what a terrible company. This ruined our mood completely.