Overall it's alright, but I still haven’t received the invoice. I've rented cars in Europe dozens of times and this is the first time it has been delayed this long.

Convenient

Very unsatisfied. It's been four months since my car rental, and they still haven't addressed the issue of overcharging. The car didn't have a navigation system, but they still charged me for it. They also claimed there was a scratch on the front bumper when I returned the car and said they needed to assess the damage and charge me. Four months have passed, and there's still no conclusion. The overcharged fee has not been resolved either.

Very satisfied.

Very professional, and the accident-handling process is simple!