Very satisfied, excellent service

When returning the car at the UDX Center in Tokyo, there was a young man with glasses who, despite the language barrier, was very enthusiastic and helped coordinate everything for us. Due to the typhoon, the Narita Airport office provided a shuttle bus that took us back to the departure level.

Absolutely highly recommended. Before renting, I didn't know that small cars cannot use the pass for certain roads. The staff calculated the cost difference between upgrading to a medium-sized car that can use the pass and continuing with the small car, including the toll fees for highways. They also clearly explained the additional costs of upgrading to a medium-sized car, allowing me to make an informed choice. The entire process took only ten minutes. The staff was very familiar and efficient with the rental process. If I rent a car again in the future, I will definitely use this service.

No queue, clear service

駅から近く便利でよかったです。

わりと使いやすかったです。