Went to the northern area, had a trip around.

The store had a short queue, but the staff was pretty slow and often answered phone calls. Initially, I chose Avis despite being double the price because I wanted a new car and good service. However, the actual cars provided were quite old, one had nearly 40,000 km and the other almost 30,000 km. The Mitsubishi SUV was also outdated. Later in Auckland, I rented from EUROPCAR, and got two very new SUVs with one having 1,500 km and the other 5,000 km. The car features were also excellent.

The service attitude is good.

Average, they deliberately tried to sell me insurance during the process.

The paperwork took nearly an hour, which was a bit long, but the car condition was great. The return process was also very simple and I was very satisfied.

I will continue to use AVIS cars.