We arrived in Phuket at 4 AM on December 2nd, and since our scheduled car pickup time was 5 AM, we waited 45 minutes for the staff to arrive. Our originally booked Nissan Almera was upgraded for free to a Honda ACCORD. My wife and son were both very happy. The car had 40,000 kilometers on it, which was quite good. The staff took ten minutes to inspect the car and also explained some basic operations inside, which was very helpful. We drove for 7 days, and one tank of fuel lasted the entire time. On the last day, we didn't have time to fill up the tank, so we ended up paying double for the fuel, which was a loss.

Not bad, the car condition is decent, but it wasn't cleaned thoroughly. However, considering they upgraded me to a bigger car, I'll forgive them :). Some areas in Phuket are under construction, and having a bigger car helped because it could have gotten stuck otherwise....

The store at the airport is quite convenient.

Very satisfied with the car rental service. At the airport counter, we handed over the documents and they took us to the parking lot to pick up the car. Before taking the car, we checked for any scratches on the exterior, and their staff proactively marked them on the form and reminded us to return the car with a full tank. They also marked a 24-hour gas station on the map for us. When returning the car, we were worried about the early time (5:30 AM) causing delays, but as soon as we parked, a THAI representative arrived by car. The entire process of vehicle inspection and checkout took no more than 15 minutes.

Renting a car in Thailand is a convenient process, and the inspection at the time of rental is very detailed, noting even minor scratches.