It's okay, the service is decent.

Lots of extra sales pitches, but I firmly refused to add anything. In the end, they upgraded me to a larger size for free, not bad.

Having the car drop off point set up in the gps was very useful and saved valuable time on our way to the airport

Like: Everything was easy to find, the process was quick and simple and the staff was great. The car I had planned on driving was no longer available so I received an upgrade at no cost to me.
Dislike: I had no complaints.

Like: New and clean vehicle, low mileage.
Dislike: Staff knew they didn't have the class of car I'd reserved, but instead of advising me of that, they hard sold me into an upsell. I only found out that Alamo didn't have my originally booked class car when I got to the parking lot. I actually felt cheated and deceived because I had to go over my budget to get the rental car I