Calgary, Banff, Jasper, Yoho.

I should appreciate the concern, kindness and support of Nisha and Sunny, the supervisor and their great behaviour and kind advice.

I got an upgrade due to unavailability of the vehicle I had booked, can’t complain :) girl at the counter was lovely and immediately engaged the conversation in French as soon as I showed her my French driver’s licence.

They gave me a jeep wrangler wow thank you!

Small operation at YYC, they bring the car out front when you pickup. Friendly, fast service. Car seats had some stains from previous renter but was not dirty. They cleaned as much as they could.

Our car was broken in by breaking of a rear passenger window. Routes replacement and repair charge was ridiculous. Over $200 from estimates Plus they charged an administration fee of$50 apparently to fill out paperwork. Our insurance would not pay for the down time days or admin fees. Their “extra” insurance offered had a $1000 deductible. So nothing was covered. The extra fees after already being stolen from by the break in left a very bad feeling.