Good

Both pickup and return are very convenient.

Exactly giving me the same car model I ordered. Even though there is some issue of the final invoice, but the overall experience is great

Smooth process

Avis charged £400 for small superficial scratch on the car which was complete rip off and exploitation of insurance excess. I did not accept that amount and going to challenge it.

Excellent check in and drop off process. Very efficient. Finding the avis pickup location was slightly difficult as there was no one at the counter and the directions to the location were unclear. However, the rest of the process was very smooth and no upsell of insurance was attempted..