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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
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From France
+33-970019487
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9900631312
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9900631312
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Reviewed: Sat, Sep 9, 2023
About Europcar: 2.0 /10
I arrived late to pick up the car, and my reserved model or an equivalent was not kept for me. I was forced to take another model, which was an electric car. It consumed energy very quickly and was not even fully charged when handed to me. Although the display showed 400 kilometers when fully charged, it could barely cover 200 kilometers in reality. I didn't dare to use the air conditioning. The experience was very poor. Additionally, they didn't provide an invoice for the cost promptly after the car exchange. Calling customer service was also challenging, especially choosing English language service. Overall, the experience was very disappointing, worse than SIXT.

Relevant Reviews on Europcar PARIS CDG2 DESK IN TERM F

Geoffrey Fanny

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Reviewed: Mon, Jun 24, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Eileen Doherty

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Reviewed: Mon, Apr 8, 2024
About Europcar: 2.0 /10
I do not recommend Europcar. I had to wait in line for an hour to pick up the car, and the service was poor. The car they gave me was full of scratches. It felt like they treat Chinese people particularly unfriendly, never giving us good cars. It seems like they are trying to rip us off.
About QEEQ: 8.0 /10

Ivan Keppel

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Reviewed: Tue, Oct 30, 2018
“France-Switzerland-France”
About Europcar: 10.0 /10
Simple procedures, convenient pickup
About QEEQ: 10.0 /10

Xaviera Eden

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Reviewed: Sun, Mar 1, 2015
About Europcar: 8.0 /10
Overall, I am quite satisfied. The staff was very helpful and upgraded my vehicle. I recommend purchasing a full tank of fuel in advance, but later realized it's not cost-effective.
About QEEQ: 8.0 /10

Orville Trevelyan

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Reviewed: Sun, Nov 1, 2015
About Europcar: 2.0 /10
Two staff members made me wait in line for an hour and a half before I got the car. Plus, there were two child seats in the back that I never booked?!

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