Terrible car rental experience. Picked up the car in Toronto on November 1st and wasted over two hours at the counter. Previously booked a one-way rental, but at the counter, we were told that the one-way fee, nearly 3000 CAD, was not included. But we had clearly paid all fees including the one-way rental fee through @ZUZUCar. Called the useless customer service in China to negotiate. During the call, the customer service also confirmed with the car rental company, but the car rental company was very sure that the one-way fee was not included. They also showed me the order. ZUZUCar's customer service said it might be an internal operation issue, which delayed our trip for that day. Currently, ZUZUCar has not given any response on how to solve this issue. It's a super low-level mistake by ZUZUCar! No one has handled it so far, seeking wide attention to get this resolved!
一言でまとめる:
QEEQ is a big scam: Let's talk about how QEEQ handled the situation after the event. First, they asked us to contact them after our trip was over. Second, the other party sent me an email stating that the additional insurance fee I paid earlier was not covered and asked me to confirm whether I wanted this fee to be deducted or refunded, which means it did not happen. But I had paid the fee on October 28, so if there was no accident, this fee would go directly to QEEQ's profit.
Discount Car & Truck Rentals
Terrible car rental experience. Picked up the car in Toronto on November 1st and wasted over two hours at the counter. Previously booked a one-way rental, but at the counter, we were told that the one-way fee, nearly 3000 CAD, was not included. But we had clearly paid all fees including the one-way rental fee through @ZUZUCar. Called the useless customer service in China to negotiate. During the call, the customer service also confirmed with the car rental company, but the car rental company was very sure that the one-way fee was not included. They also showed me the order. ZUZUCar's customer service said it might be an internal operation issue, which delayed our trip for that day. Currently, ZUZUCar has not given any response on how to solve this issue. It's a super low-level mistake by ZUZUCar! No one has handled it so far, seeking wide attention to get this resolved!
QEEQ is a big scam: Let's talk about how QEEQ handled the situation after the event. First, they asked us to contact them after our trip was over. Second, the other party sent me an email stating that the additional insurance fee I paid earlier was not covered and asked me to confirm whether I wanted this fee to be deducted or refunded, which means it did not happen. But I had paid the fee on October 28, so if there was no accident, this fee would go directly to QEEQ's profit.
Discount Car & Truck Rentals Toronto Pearson International Airportの口コミ
Discount Car & Truck Rentals
便で到着時間が遅く、営業店から夜10:30、ホームページの話ではなく、電話の疎通の後、職員の一人は11时半まで協力取り車トロント満足
Discount Car & Truck Rentals
車を持ち上げる時は人が少なくて、速いです、車を返す時は人が多くて、長い間待って、幸いに私は早めに富裕な時間を打ちました。供给侧が坑、駐車場に小さいが、道路の牙子での歩道では、何台しか止め、またあるところである、さびし供给侧坑で車を止め、坑に初期车轮やいなや、バンパーにけりをすりつけたり、また车ボタンお金なら、私は実になければ減点车损料を見つけ、しかし供给侧がないと、その后ろの注意が供给侧の入り口の路面の場合、車を受け取るやいなや、出险しない。
qeeqサービスしてきたのがいいの、だから高い一部選択qeeqたりもする。
Discount Car & Truck Rentals
夜8:30に飛行機が着地して、手続きを終えて出てきてすでに11:30、まる3時間かかりました!一方で空港の外に車を取りに行くため、循環バスは空港に迎えに行くことができなくて、1つの小さな列車に乗って1つの駅に下りてから、更に電話をかけて彼らに車を送ってもらうことを頼んで、レンタカーに着いて、ほぼ1時間が過ぎました;それから晩に一人のスタッフ、仕事をするのはとても遅い;そして僕らはアップグレード車を選び、車を洗うのを待っていた。行ったり来たりしているうちに時間が経ってしまった。でもアップグレードした車には、おまけ価格がついていてよかった。
シャトルバスが見つからない駅のとき、ホットライン电话をかけ、电话応対の小兄さんの責任が、よろしくを打ってきてくれ、后にもう一度お电话かどうか確認が車に取り、サービス态度一流。
Discount Car & Truck Rentals
距離は少し遠いですが、車の送り迎えがあるので、とても便利です、乗り換えの時直接T3ターミナルビルに送って、運転手に5元にコインをプラスしました!
注意を適時に、ナビゲーション地図
Discount Car & Truck Rentals
取りは车も便利、サービス満足行き届い