Canadian Rocky Mountains

It was quite convenient to reach the rental point, and the procedures were relatively simple.

The car pick-up was quite good. They knew we had already purchased insurance and did not push us to buy more. However, during the drop-off, we were in a hurry to catch a flight and did not check carefully, resulting in an extra charge of around 10 Canadian dollars.

The Alamo in Calgary is very good. When I arrived it was already early morning, but the only staff member was still very friendly and didn't try to upsell anything. This time I finally rented a Grand Cherokee and wasn't switched to any other model. The car had only 4000 km on it, almost new. It accompanied me through snow mountains and grasslands on my trips to Banff, Jasper, and Canmore. Perfect.

The company's service attitude is okay, but in Calgary, the counter staff tried to sell a bunch of extras, and if you didn't want them, their attitude immediately became unfriendly. This was not the case in Toronto. I hope QEEQ can improve this.

They really misled me. I bought full insurance, but accidentally scratched the door a bit, and they demanded a 500 CAD compensation, saying full insurance only covers costs beyond 500 CAD.