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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7337215312
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7337215312
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Reviewed: Sat, Jul 7, 2018
About Alamo: 2.0 /10
I am very dissatisfied with this car rental experience. I mistakenly selected the wrong pick-up location, and although I rented the car for 7 days, I contacted customer service immediately upon arriving at the airport to correct the pick-up location. However, they informed me that it could not be changed or canceled, so I never got the car but was still charged for the 7 days. I find the policies of this car rental company to be extremely unreasonable and feel they are outright unfair. Additionally, the customer service was unhelpful and unsympathetic, and there was no way to file a complaint through phone or any department. I am very disappointed with this car rental company and will not use their services again.

Relevant Reviews on Alamo Harry Reid International Airport

Angela Felton

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Reviewed: Tue, Jun 12, 2018
“Nevada-Arizona-Utah-Nevada”
About Alamo: 8.0 /10
Promoted insurance

Harlan Law

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Reviewed: Sun, Mar 18, 2018
“Las Vegas - Los Angeles - San Francisco”
About Alamo: 10.0 /10
Very good
About QEEQ: 10.0 /10

Omar Hazlitt

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Reviewed: Sun, Aug 13, 2017
About Alamo: 8.0 /10
It was okay!
About QEEQ: 10.0 /10

Cornelia Elizabeth

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Reviewed: Mon, Oct 20, 2014
About Alamo: 8.0 /10
Very professional company. They have dedicated staff to guide you through the machine registration process for renting a car. The condition of the car was good, and the procedure was quick.

Winston Doris

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Reviewed: Mon, Jan 19, 2015
About Alamo: 8.0 /10
When picking up the car, the staff tried to sell me insurance, which I declined. Then they tried to sell me prepaid full tank gas at a bit over $2.20 per gallon, claiming it was cheaper than the city. I got confused and bought it. In hindsight, it wasn't a great deal. Firstly, the tank capacity is average for that car type, which might be more or less than my actual car's capacity. Secondly, you need to use up the fuel before returning the car, which is hard to gauge, requiring frequent refueling and mileage calculations. It's more convenient to refill near the return spot. The return process was quite fast, though. An inspector checked the car's exterior, issued a return receipt, and it was done in two or three minutes. Overall, it was a good experience.
About QEEQ: 10.0 /10

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