The parked car's side mirror was grazed by a passing motorcycle, causing no damage to the paint. According to the rules, any damage, however minor, incurs a fine of 5000 Baht, which is very unreasonable!
The service attitude was very poor and inhumane. I will not choose this company next time. Had to wait a long time when picking up the car. Returning the car was even worse, they insisted the car be parked at their entrance and not in the upstairs parking lot. When I asked for assistance to retrieve the car, they refused. I had to find a local person to help me. Given the unfamiliar airport routes, this service should have been provided. Additionally, the external fuel price was 28.7 THB per liter, but they charged 3200 THB per liter for refueling, which is a scam. The front windshield already had two deep cracks, then they claimed a new crack occurred and charged 5000 THB. Disappointing. Fellow travelers, avoid this company. On average, the low-end car cost over 300 RMB per day. This issue caused us to miss our flight and we had to pay an extra 4000 THB for rescheduling. Overall, this company left a very bad impression. I do not recommend it.
“Humm, overall so so, but cost performance is excellent”
About Thai Rent A Car:8.3/10
1 year ago, I rented a car from this car provider at Chiang Rai. At then, the staff gave me much smile. So, at this time...humm, staff was not impolite, but...so so. Especially when returned, I felt a bit arrogant.
The car already drove alomst 120000 km, but the car condition was good especiasllly in engine for 120000km, but inside cleanness ...a bit worn out.
But overall, the cost performance was excellent
About QEEQ:10.0/10
I usually used a coupon when booking, I have not felt convenience from price protector... but this site is so easy to make a reservation.
Thai Rent suprised and free upgraded me to the brand new Toyota Fortuner with less than 150km mileage! Wonderful experience with this car around the cities and places. Pick up and drop off experience were smooth and fast. Price is great comparing others. Will definitely revisit them in next trip.
About QEEQ:8.0/10
Great single platform that provide view for all available choices and pricing comparison. Booking experience is easy and smooth. Only comment is the insurance which charged separately, is almost same price with the car rent although it's a discounted price. Overall is good.
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