10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Like: Everything went smoothly from pickup till drop off.
Dislike: No problems.
Read More >8.8 /10 Very good
Reviewed: Saturday, November 16, 2024
Like: i like the car park is available easy when I drop off the car at airport
Dislike: none
Read More >8.3 /10 Very good
Reviewed: Saturday, November 16, 2024
Limited English speaking
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
All staff is very polite and helpful.
Read More >9 /10 Excellent
Reviewed: Saturday, November 16, 2024
We were given a free upgrade to a VIOS. The vehicle has had a hard life, with a lot of scratches. It was very clean though. Thai Rent a Car staff were very helpful.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
I have a desire for the Thai rent a car to specify the car brand that will get better.Because I don't anticipate to model.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Thai Rent suprised and free upgraded me to the brand new Toyota Fortuner with less than 150km mileage! Wonderful experience with this car around the cities and places. Pick up and drop off experience were smooth and fast. Price is great comparing others. Will definitely revisit them in next trip.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Very well
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
A good company
Read More >Kittikul Chotikunta
Bangkok
3.3 /10 Poor
Reviewed: Saturday, November 16, 2024
Staff is Terrible. Totally bad services. Avoid from this company.
Read More >8.3 /10 Very good
Reviewed: Saturday, November 16, 2024
1 year ago, I rented a car from this car provider at Chiang Rai. At then, the staff gave me much smile. So, at this time...humm, staff was not impolite, but...so so. Especially when returned, I felt a bit arrogant.
The car already drove alomst 120000 km, but the car condition was good especiasllly in engine for 120000km, but inside cleanness ...a bit worn out.
But overall, the cost performance was excellent
Read More >8.7 /10 Very good
Reviewed: Saturday, November 16, 2024
drop off area are not in easy area to get public transport to hotel.. i booked car before booking hotel in bangkok town. purpose going to hua hin from dmk airport.
when pick up.. asked staf at counter to change drop off somewhere near mbk.. they dont know. when return car.. hard to find taxi to mbk... car everything tip top. tq
Read More >9 /10 Excellent
Reviewed: Saturday, November 16, 2024
Kind people and very hard working.
Read More >7.3 /10 Good
Reviewed: Saturday, November 16, 2024
返却場所がわかりにくい。
満タンで返す時、ガソリンスタンドの案内が無い。
Read More >6.7 /10 Average
Reviewed: Saturday, November 16, 2024
Counter staff attitude is terrible and ask for the tips
Read More >9 /10 Excellent
Reviewed: Saturday, November 16, 2024
返却時の場所が分かりにくかった！空港内をぐるぐる回ってしまったので帰り道の案内図が欲しいです。
Read More >9.7 /10 Excellent
Reviewed: Saturday, November 16, 2024
Excellent service and fast process at Don Muang terminal 2 Airport Bangkok.
Read More >P.Chumpolweerapong
Bangkok
8 /10 Very good
Reviewed: Saturday, November 16, 2024
Good
Read More >9.7 /10 Excellent
Reviewed: Saturday, November 16, 2024
Good and quick service.
Read More >8 /10 Very good
Reviewed: Saturday, November 16, 2024
They gave us a brand new car which was much appreciated!
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Good!
Read More >8.7 /10 Very good
Reviewed: Saturday, November 16, 2024
Very good price
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
The "check-in" process was fast, and returning the car was hassle free for me as well. Car was as expected, clean and works well. I drop my item in the car as well and Thai Rent A Car got back to me within a day. Highly recommended.
Read More >9.3 /10 Excellent
Reviewed: Saturday, November 16, 2024
It was a very smooth experience and the counter staff were good. The car was almost brand new with just 1000 km on the odo.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Picking up the car was easy and hassle free very good and can speak English. Very helpful and free water.
Read More >6.7 /10 Average
Reviewed: Saturday, November 16, 2024
Used to rent directly with them from bkk and chiangrai. Counter service for pick up were previously excellent but not this time. I was told Citibank card takes 5months to refund, wow 1st time I heard this.
My 3 main issues are:
A) Tires looked worn out. Grip wasn't good round the corners.
B) Wheel alignment or balancing was a bit off. Steering tend to go right slightly.
B) My passenger who is k. Thai called to inform we are reaching in 5min. We waited more than 20mins for a cocky chap who came to inspect the car. I have a problem when he spoke loudly and rudely.
All in I'm in Thailand frequently for biz and visiting Luang Por. Sad to say most times when a k. Thai opens his or her mouth, you know what type of person they are.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Nice car, nice service. Easy to book and pick up car. I am very happy. Thank you.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Very nice. Will book again. Thanks.
Read More >9.3 /10 Excellent
Reviewed: Saturday, November 16, 2024
Very simple and straightforward with very friendly staff who spoke English so my husband could understand.
They made the process very quickly and we were soon on our way.
The car was almost new and in excellent condition except for a scuffed wheel trim which they pointed out to us and marked down as existing damage.
Excellent service, stress and hassle free!
Read More >8.3 /10 Very good
Reviewed: Saturday, November 16, 2024
Good and fast service. Car was just outside the counter. Fast collection.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
The staff very helpfull n the process is very easy
Read More >6.3 /10 Average
Reviewed: Saturday, November 16, 2024
They should have someone to pick up at departures area
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Upgraded the car to a bigger capacity at no cost. Very nice new car
Read More >9.3 /10 Excellent
Reviewed: Saturday, November 16, 2024
とても良かったです。
タイ旅行では、また使いたいです。
Read More >9.7 /10 Excellent
Reviewed: Saturday, November 16, 2024
The car was good. Spacious and in good decent condition. Pick up was fast and returning was equally efficient as well. Been a regular customer of Thai Rent A Car, and they never let me down.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Very nice. Thanks.
Read More >8 /10 Very good
Reviewed: Saturday, November 16, 2024
受け取りの時の店員の態度が悪い、年に3〜4回ここを利用しますが1人だけ態度の悪い店員がいる。
Read More >8.7 /10 Very good
Reviewed: Saturday, November 16, 2024
1人態度の悪い店員がいる
Read More >Caballeros.Societies
Bangkok
10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Nice and service-mind staff.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Very cheap and valuable for rental
It’s very good for 4 hours late for return the car , that made my trip completely in the plan.
Read More >9.3 /10 Excellent
Reviewed: Saturday, November 16, 2024
いつも使ってますが。受け渡しも引き取りもいつも早いです。信頼できる安心感があるので、他は考えられない
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Smooth check in and out. Smooth return.
Read More >8.3 /10 Very good
Reviewed: Saturday, November 16, 2024
Condition is good
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Don Mueang Airport domestic arrivals, very easy to find.
Read More >6 /10 Average
Reviewed: Saturday, November 16, 2024
It's okay, but the locals don't speak Chinese.
Read More >2 /10 Poor
Reviewed: Saturday, November 16, 2024
Poor attitude
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Pretty good.
Read More >6 /10 Average
Reviewed: Saturday, November 16, 2024
Service attitude is acceptable, but there are language barriers. English pronunciation is not standard, mostly using Thai.
Read More >6 /10 Average
Reviewed: Saturday, November 16, 2024
No Chinese support. The girl at the rental counter spoke good English, but the person who answered the phone when returning the car struggled a lot. Also, when picking up the car, the fuel gauge showed it could run 450 km, so I didn't pay much attention. However, after refueling before returning, it showed 580 km. Clearly, the tank wasn’t full when I picked up the car. The fuel gauge needle was around the full mark but went down quickly once driving. I felt slightly misled.
Read More >6 /10 Average
Reviewed: Saturday, November 16, 2024
They said there would be Chinese service, but when I arrived, no one could speak it. Communication was poor in various details.
Read More >2 /10 Poor
Reviewed: Saturday, November 16, 2024
The staff had a very bad attitude. They spoke Chinese but deliberately spoke English quickly to make things difficult.
Read More >6 /10 Average
Reviewed: Saturday, November 16, 2024
I always thought Thailand was a very friendly country. I'm not sure why, but the woman at the reception wasn't very polite when I picked up the car.
Read More >2 /10 Poor
Reviewed: Saturday, November 16, 2024
One male staff member responsible for reception was very irresponsible and extremely rude. When we arrived at the store to fill out the rental form, this staff member spoke quickly and did not explain item by item, only pointing out the required fields. When we double-checked with him to avoid mistakes, he was very impatient and deliberately mocked and ridiculed us. The first time he said one field needed the hotel name, and when I confirmed again, he shouted 'What is your name,' and I thought I misheard the first time, so I wrote down my name as he said. Then he accused me of not understanding anything, mocked us by saying 'yes yes yes in Thai,' and another staff member nearby just laughed at us, obviously ridiculing us for not understanding Thai. His attitude was consistently poor when we confirmed with him multiple times. I vacation in Thailand every year and have rented cars many times. I've never encountered such rude and uneducated service before. Later, when returning the car, the female staff member's attitude was relatively better.
Read More >2 /10 Poor
Reviewed: Saturday, November 16, 2024
I didn't get the car, but they still charged me. Is it my fault I didn't bring a Visa card? Why doesn't the app clearly state that you must use a Visa card? Other companies don't require a Visa, but this one, with the highest rating, insists on it?
Read More >2 /10 Poor
Reviewed: Saturday, November 16, 2024
Very poor attitude. They advertised having Chinese-speaking staff, but there were none. They found various excuses to withhold the deposit when returning the car. Avoid this rental company.
Read More >6 /10 Average
Reviewed: Saturday, November 16, 2024
This company is consistent as usual. The vehicles are not new, lacking anti-theft locks, and you have to use the car key every time you open or close the door, which is very inconvenient. Most importantly, there are no parking sensors, so I need a friend to guide me every time I reverse the car in Thailand. Other companies usually have these features, but this one does not.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
The bumper had a minor issue before, and a piece fell off during the rental period without my notice. After explaining the situation, the rental company didn't hold me responsible. That was great.
Read More >6 /10 Average
Reviewed: Saturday, November 16, 2024
Returned the car in a different location and had a hard time communicating for an hour as no one spoke Chinese.
Read More >2 /10 Poor
Reviewed: Saturday, November 16, 2024
This rental company is cheap because they impose various fines on you. It's better to rent from the nearby small car rental; their prices are reasonable, and their service is much better. They are patient and help you with any issues. I've rented here many times and finally got scammed. Be careful, everyone.
Read More >2 /10 Poor
Reviewed: Saturday, November 16, 2024
We arrived at midnight (12:30), and when I presented my Hong Kong driving license and passport to pick up the car, the local staff said they wouldn't accept the Hong Kong license. After a long discussion, I had to get very angry before they finally gave us the car. It took about an hour and a half, and the most important thing is that the rental car website stated that Thailand supports direct car rentals with a Hong Kong driving license. I almost gave up but I had my wife and two kids with me, so I insisted. By the time we got the car, it was almost 3 AM, and we were very tired. I hope this situation doesn't happen again next time.
Read More >8 /10 Very good
Reviewed: Saturday, November 16, 2024
24-hour car pickup service, prompt reception
Read More >4 /10 Average
Reviewed: Saturday, November 16, 2024
My flight arrived in the middle of the night, and the pick-up point was relatively easy to find, but the staff had a terrible attitude and there was no Chinese service as advertised. They also didn't remind me to check for scratches or any issues with the car. Although the car worked fine during my rental period, returning it was a hassle because there were no signs pointing to the return area. I ended up driving around the airport seven or eight times before finding it, which was very frustrating. I recommend getting to the airport early when returning the car to avoid missing your flight. The attitude of the staff during the return was much better than the ones at pick-up, but they were very meticulous in inspecting the vehicle. This felt like a scam because they didn't warn about checking the car during pick-up but scrutinized it thoroughly upon return, questioning damages that were there before. Luckily, we took photos before taking the car. I strongly advise everyone to carefully inspect the vehicle and photograph any scratches when picking up the car. Make sure to note any issues on the rental agreement to avoid any disputes. I won't be choosing Thai Rent Car again next time!
Read More >8 /10 Very good
Reviewed: Saturday, November 16, 2024
Overall, I am quite satisfied.
Read More >6 /10 Average
Reviewed: Saturday, November 16, 2024
No Chinese service when returning the car, and the pre-authorization was not canceled. It was automatically canceled by the bank after a month.
Read More >8 /10 Very good
Reviewed: Saturday, November 16, 2024
The staff were quite indifferent when picking up the car, but very good during drop-off.
Read More >2 /10 Poor
Reviewed: Saturday, November 16, 2024
Average
Read More >2 /10 Poor
Reviewed: Saturday, November 16, 2024
The service attitude was very poor and inhumane. I will not choose this company next time. Had to wait a long time when picking up the car. Returning the car was even worse, they insisted the car be parked at their entrance and not in the upstairs parking lot. When I asked for assistance to retrieve the car, they refused. I had to find a local person to help me. Given the unfamiliar airport routes, this service should have been provided. Additionally, the external fuel price was 28.7 THB per liter, but they charged 3200 THB per liter for refueling, which is a scam. The front windshield already had two deep cracks, then they claimed a new crack occurred and charged 5000 THB. Disappointing. Fellow travelers, avoid this company. On average, the low-end car cost over 300 RMB per day. This issue caused us to miss our flight and we had to pay an extra 4000 THB for rescheduling. Overall, this company left a very bad impression. I do not recommend it.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Great location, fast pick-up and drop-off
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Satisfied
Read More >Hamiltion O'Connor
Bangkok
10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Pretty good.
Read More >6 /10 Average
Reviewed: Saturday, November 16, 2024
Okay
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Very good
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Very satisfied. They gave detailed explanations for everything. Pickup and drop-off were quick, and the car was almost new with just 5000 km on it.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Acceptable
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Very good
Read More >4 /10 Average
Reviewed: Saturday, November 16, 2024
The platform stated there would be Chinese service, but there wasn't.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Very satisfied. Had some issues during the trip, and the rental company actively helped to resolve them.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Very satisfied. The car rental location has English-speaking staff.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Very satisfied
Read More >8 /10 Very good
Reviewed: Saturday, November 16, 2024
Very good
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Very good.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
It felt really good
Read More >6 /10 Average
Reviewed: Saturday, November 16, 2024
The vehicle was too old and the steering was especially heavy.
Read More >8 /10 Very good
Reviewed: Saturday, November 16, 2024
Standard service, no issues.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
I was a bit worried after reading other people's reviews. But my 3-day self-drive trip went smoothly; the car was in good condition and returning it was easy. Next time, I recommend spending a bit more on full insurance for peace of mind.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Very satisfied, will use them again next time.
Read More >Nathaniel Kell(e)y
Bangkok
10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Very satisfied
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Pretty good, the customer service translates for me when I don't understand English.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Very satisfied with the service.
Read More >Edison Chamberlain
Bangkok
10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Very satisfied
Read More >8 /10 Very good
Reviewed: Saturday, November 16, 2024
The car was a bit old, but overall I'm quite satisfied.
Read More >8 /10 Very good
Reviewed: Saturday, November 16, 2024
Both pickup and drop-off were very fast.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Satisfied
Read More >8 /10 Very good
Reviewed: Saturday, November 16, 2024
You can add the rental company on Line for easy communication and translation. The car has more scratches and is relatively old, but it's very powerful.
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
รถสภาพดี แต่มีรอยขูดด้านข้างซ้ายนิดหน่อย แต่ไม่มีปัญหาต่อการขับขี่ พนักงานหน้าเคาท์เตอร์ บริการดีมาก สุภาพ รวดเร็ว
พนักงานที่รับโทรศัพท์ ให้คำแนะนำและช่วยเหลือลูกค้าดีมาก โทรไปหา Thai Rent A car ตอนประมาณ 09.30 - 10.00 น. เพื่อตรวจสอบข้อมูลการจอง เพราะยังไม่ได้เมลล์ยืนยันข้อมูลการจอง และยังไม่มีข้อมูลในระบบ ทั้งที่ข้อมูลการจองนัดรับรถ 12.00 น.
ซึ่งตอนแรกร้อนใจมาก แต่พนักงานได้ช่วยเหลือโดยให้แอดไลน์ส่งข้อมูลการจองทางไลน์ จนสามารถได้รับเมลล์ยืนยันการจองได้ตอนหลัง 10.30 น.
Read More >9.8 /10 Excellent
Reviewed: Saturday, November 16, 2024
Like: Staffs are helpful and friendly, car is clean and in good condition. Thumbs up!
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
Quick response for pick-up and drop-off.
Read More >9.6 /10 Excellent
Reviewed: Saturday, November 16, 2024
Like: Everything is perfect
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
低価格にも関わらず、実走行500km未満の新車を借りる事が出来ました。
Read More >9.7 /10 Excellent
Reviewed: Saturday, November 16, 2024
Price was reasonable
Read More >10 /10 Excellent
Reviewed: Saturday, November 16, 2024
貸し出しカウンターから車までがすごく近いです。カウンターはドンムアン空港国内線ターミナルの国際線側。連絡通路を抜けてすぐです。
配車はカウンター近くの出口から出て、道を横断したところ。カートごとすぐそばまで行けます。返却場所も一緒。チェックもすぐ終わって、笑顔でOKで終了でした。スワンナプームと違って、ドンムアンにはガソリンスタンドが近くにあるので、最終給油場に惱まなくて済むのもいいですね。
Read More >2 /10 Poor
Reviewed: Saturday, November 16, 2024
The parked car's side mirror was grazed by a passing motorcycle, causing no damage to the paint. According to the rules, any damage, however minor, incurs a fine of 5000 Baht, which is very unreasonable!
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