Satisfied

The service attitude was very poor and inhumane. I will not choose this company next time. Had to wait a long time when picking up the car. Returning the car was even worse, they insisted the car be parked at their entrance and not in the upstairs parking lot. When I asked for assistance to retrieve the car, they refused. I had to find a local person to help me. Given the unfamiliar airport routes, this service should have been provided. Additionally, the external fuel price was 28.7 THB per liter, but they charged 3200 THB per liter for refueling, which is a scam. The front windshield already had two deep cracks, then they claimed a new crack occurred and charged 5000 THB. Disappointing. Fellow travelers, avoid this company. On average, the low-end car cost over 300 RMB per day. This issue caused us to miss our flight and we had to pay an extra 4000 THB for rescheduling. Overall, this company left a very bad impression. I do not recommend it.

They should have someone to pick up at departures area

Good and quick service.

Overall it's good but it would be great to have the pickup location stated clearly in an obvious place like the printout booking voucher instead of having to search back the detail in the email.

Like: Everything is perfect