Very satisfied

They said there would be Chinese service, but when I arrived, no one could speak it. Communication was poor in various details.

Used to rent directly with them from bkk and chiangrai. Counter service for pick up were previously excellent but not this time. I was told Citibank card takes 5months to refund, wow 1st time I heard this. My 3 main issues are: A) Tires looked worn out. Grip wasn't good round the corners. B) Wheel alignment or balancing was a bit off. Steering tend to go right slightly. B) My passenger who is k. Thai called to inform we are reaching in 5min. We waited more than 20mins for a cocky chap who came to inspect the car. I have a problem when he spoke loudly and rudely. All in I'm in Thailand frequently for biz and visiting Luang Por. Sad to say most times when a k. Thai opens his or her mouth, you know what type of person they are.

1 year ago, I rented a car from this car provider at Chiang Rai. At then, the staff gave me much smile. So, at this time...humm, staff was not impolite, but...so so. Especially when returned, I felt a bit arrogant. The car already drove alomst 120000 km, but the car condition was good especiasllly in engine for 120000km, but inside cleanness ...a bit worn out. But overall, the cost performance was excellent

I usually used a coupon when booking, I have not felt convenience from price protector... but this site is so easy to make a reservation.

A good company

A great company