The platform stated there would be Chinese service, but there wasn't.

Very poor attitude. They advertised having Chinese-speaking staff, but there were none. They found various excuses to withhold the deposit when returning the car. Avoid this rental company.

Very simple and straightforward with very friendly staff who spoke English so my husband could understand. They made the process very quickly and we were soon on our way. The car was almost new and in excellent condition except for a scuffed wheel trim which they pointed out to us and marked down as existing damage. Excellent service, stress and hassle free!

返却場所がわかりにくい。 満タンで返す時、ガソリンスタンドの案内が無い。

Like: i like the car park is available easy when I drop off the car at airport
Dislike: none