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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5763671322
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5763671322
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Reviewed: Sun, Aug 20, 2023
About Autostrad: 2.0 /10
When picking up the car, the staff on site said there was a 50 dirham airport parking fee. I had not noticed any prior warnings about this. I checked the order on the spot with the staff and we couldn't find any mention of this fee, so he told me, "OK, you don't have to pay it." The rental contract also did not reflect this fee; it only included coverage for car damage, toll fees, and fines. There was no agreement to arbitrarily deduct other fees without consent. Later, I submitted a complaint about this fee to after-sales service. The response was that the app’s screenshot indicated possible charges by the car company, including parking fees, in small gray text. Firstly, the official PDF order from the rental platform did not include this fee. Secondly, since this charge was not collected by the rental platform, it should be governed by my contract with the car rental company. Fortunately, nothing else happened during the rental period. Otherwise, who knows if they would have added cooling fees, labor fees, or health fees. Nobody can tolerate that.

Relevant Reviews on Autostrad Dubai Intl Airport T-3 Arrivals

Zero Bulwer

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Reviewed: Thu, Jul 11, 2024
About Autostrad: 4.0 /10
1. They aggressively pushed insurance, ignoring me when I declined. 2. After leaving the airport with my luggage, it took over ten minutes to reach the Car Rental location. Guests renting from other companies got their cars within around ten minutes, while we had to wait 50 minutes as the staff went out to get the car. No one attended to us during this wait, and if I hadn't asked or pressed, who knows how long we would have waited. Terrible service. I've rented cars in many places across Europe and America, and usually, it takes no more than 20 minutes to get the car. This company's service in Dubai was atrocious.

Zenobia Oscar

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Reviewed: Mon, Jul 1, 2024
About Autostrad: 10.0 /10
Satisfactory
About QEEQ: 10.0 /10

Rodney Elsie

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Reviewed: Mon, Mar 25, 2024
About Autostrad: 8.0 /10
The processing efficiency was low at night because there were very few staff available, and I had to wait a long time. Even though they replaced the car with an almost new JAC, it wasn't as good as Hyundai in terms of performance.
About QEEQ: 10.0 /10

Jack Yeates

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Reviewed: Thu, Jan 25, 2024
About Autostrad: 10.0 /10
Very good
About QEEQ: 10.0 /10

Joyce Fowler

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Reviewed: Mon, Jan 15, 2024
About Autostrad: 10.0 /10
Satisfied, the staff are all handsome guys.
About QEEQ: 10.0 /10

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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