1. Pickup service was not timely, had to wait at the airport for over half an hour and made several calls before someone arrived. 2. The vehicle was old and poorly maintained, broke down halfway. The car had run 268,000 kilometers and was still in use; on the second day, it indicated an oil change was needed, and on the third day, the radiator boiled over. 3. Communication was not smooth. After the oil change warning, called multiple times but the calls were abruptly cut off halfway. After the radiator issue, they answered the first call and provided timely remote guidance but did not respond to calls made after office hours. 4. The address in the contract GPS led to a repair shop, which was 2 kilometers away from the return point. An elderly person who couldn't speak English gave me a map, indicating this might not be the first time it happened. 5. Price fraud. Not sure if it's a problem with the rental platform or the car company. I rented for 5 days at an average price of around 2000 RMB per day and got an old car with 268,000 kilometers. A friend who booked on the same day rented for 3 days at an average price of 1300 RMB per day. Rental platform customer service and after-sales teams, please put yourself in a consumer's position; do your ridiculous reasons make sense?