Hertz service was good. The wait time to pick up the car was quite long, but there was a staff member to check the car upon return. Our car's windshield had a small dent from a rock, which was noted by the staff. Once the return process was completed, I received the billing statement a few days after returning home. The damage assessment was reasonable, good service.
The two staff members at Hertz Munich Airport were very nice. We encountered some issues when picking up the car, but after four to five hours of effort, they eventually managed to rent us a car. Returning the car in Frankfurt was very convenient; the staff just drove the car to check the mileage, and that was it. They didn't inspect the exterior, possibly because we had purchased the comprehensive insurance. We had reserved a BMW X3 but were given a Volvo wagon instead. The car was a diesel model, very new, with many features and a built-in German navigation system that was quite useful during our trip.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Hertz MUNICH AIRPORT
Gene Bell
-
-
-
-
View more >Julian Kennedy
-
-
-
-
View more >Clyde Abe
-
-
-
-
View more >Malcolm Symons
-
-
-
-
View more >Rosalind Wilmot(t)
-
-
-
-
View more >