The car I booked online was not available, and I was given a different vehicle without prior notice, almost causing me to cancel my reservation. In the end, I had no choice but to spend over an hour going to another location to pick up a small Jeep, which cost an additional fifteen dollars. I personally feel it wasn't my fault at all, but I had to compromise. The service in the US is just like this, much worse compared to back home.
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Robin Darwin
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