Kuala Lumpur City

Overall service was okay, but we had to pay a 40 MYR service fee because we were 40 minutes late due to taking the wrong exit.

The car was driven directly to the airport exit when we picked it up, very convenient. I provided the wrong phone number, and although it took a long time to find us, they did not complain at all. I saw a warning light on and thought there was something wrong with the car, so they gave us a replacement the next day. Their navigation was not accurate, they arrived two minutes late and still apologized. Excellent service!

I have booked Perodua Bezza but given a Proton Saga. Which during the booking session, I took Bezza because of the trunk size as I am expecting to carry more than 4 bags despite the rental fee of Bezza was higher then Saga. Bezza was RM293 and Saga was RM275. When I asked why am I given a Saga instead of Bezza, the representative told me that they upgraded the vehicle because Bezza is not available at the moment. Which makes me wonder, upgraded with lower rental car??? I have no choice at that time but to agree to take the car as the only car available was Saga.

The car we got, a Bezza was low on power but extremely fuel economical. Ride was kinda bumpy but the AC is very cooling even in extremely hot KL weather.

As always, erc.com delivers as promised. The special periodic discounts is something that I always look forward to.

proton Saga quite good car to drive only the accelator quite rigid and the rest was superb car and economic.

Paradise service was good and well organised. Was to return and pick the car from airports.