Overall it was okay, but they mentioned a traffic violation that couldn't be verified. They charged an administrative fee but didn't provide any further information.
Rented the car in Florence and returned it in Rome. Checked everything when taking the car, but the staff in Rome inspected it down to the tiniest detail and blamed us for everything. Italians must be really desperate for money. Been driving for ten years and never encountered such a scam.
The staff at Hertz in Florence were very nice, but there were a lot of people. It took about two hours to pick up the car, so next time I will go earlier.
About QEEQ:10.0/10
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