The store was quite empty, and the staff were friendly

The front desk translator was excellent, great service.

When I picked up the car, there was almost no queue. The attendant was a lady who was very patient and both drew and wrote things down to make sure I understood. I got a new Mercedes with only 4,100 kilometers on it, and it performed excellently! Returning the car was also very quick; the staff just took a quick look and let me go. It was a very pleasant car rental experience.

No contract provided during car pickup. They directly charged my card and then asked for my signature on the itemized bill. Extremely unprofessional behavior.

The location is easy to find, but the rental office and the car storage area are not in the same building, requiring a walk of about 300 meters.