First time I have a good experience among all visited countries. Fast and polite front desk workers

Clear and direct

This was my first time using this rental company and also my first time renting an electric car. Overall, I was not satisfied with the service. Charging the car in Portugal was very inconvenient, and the rental company told me I needed to download a charging app.

The car is quite good, relatively new, but the service is problematic. Although their attitude in person was decent, I still haven't received the bill. The deposit refund is slow, charges are not transparent, and local insurance is forced upon you. Even though I refueled the car when returning it, the staff said the deposit would be returned within 48 hours, but I haven't even seen the bill yet, making it impossible to get reimbursed.

September 25, 2019 to October 7, 2019. Entire rental process went very well. Not one problem and staff were great. Great rental location with clean facilities and cars. Rent from them with confidence. I have traveled to over 20 foreign countries and never had a better rental experience. Larry