First time renting a car, the service attitude was very good, the rental process was smooth, the paperwork was simple, and the value for money was great. Very satisfied with this car rental experience.

Charged an extra 500 CAD after returning the car, no reason given so far.

Lightly bumped the bumper, it dented, and they charged me 500 CAD. Damn...

The staff were friendly and clearly explained the vehicle's condition. They were also very patient when helping with the return process. Although the provided car model was different from the one I booked, it was even better. There were no additional sales or unclear charges.

慣れない私たちに丁寧に接してくれました。本当にありがとうと伝えたいです。