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Live chat Email us Service Code: 2777027357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2777027357
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Reviewed: Tue, Jul 17, 2018
About GREEN MOTION: 2.0 /10
Second rental experience. According to Zuzuche's policy, a notarized Mainland Chinese driver's license should be accepted at the time of pickup. However, Green Motion staff only acknowledged international driver's licenses and refused to rent the car unless we purchased their full insurance. Due to our urgency and after communicating with Zuzuche's customer service, we eventually bought the company's full insurance to get the car. No actual policy was signed, raising doubts about its validity, and it felt like an extra charge. During the waiting period, we encountered two other groups of Chinese renters facing the same issue. When returning the car, they claimed there was new damage even though it was already marked at the time of pickup. The staff's attitude was terrible and unreasonable. When we asked the staff who marked the damage during pickup to confirm, they refused. After threatening to call the police, they reluctantly let us go but rudely escorted us out of the store. Additionally, due to a shortage of cars at the port, the airport staff initially promised to drive us to the port for free when we returned the car. After the unpleasant experience, they acted as if the promise was never made, citing reasons like being short-staffed or lacking driving licenses. It was only when we threatened to film and complain that they fulfilled their promise. Overall, the service experience was extremely poor, and regardless of whether it was specific to this location, we will not choose this company again.
About QEEQ: 8.0 /10

Relevant Reviews on GREEN MOTION Zakynthos Downtown

Beatrice Daisy

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Reviewed: Sun, Jul 29, 2018
About GREEN MOTION: 6.0 /10
The card transaction slip and the actual charged amount were in different currencies and amounts.

Yvette Haydn

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Reviewed: Wed, Apr 25, 2018
About GREEN MOTION: 6.0 /10
The staff was nice, but the address provided by the app didn’t match the actual location. It took us an extra hour to find it, which was frustrating, especially with the language barrier.

Andre Isabel

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Reviewed: Sun, Aug 19, 2018
About GREEN MOTION: 2.0 /10
This store had no issues with me renting two cars under the same name as long as I provided enough drivers with valid licenses. However, the charges were very confusing. Both bookings were made via the mobile app, with the platform prepaying RMB 427 per car while the order indicated EUR 256.74 per car to be paid at the store. But when we got there, we had to pay EUR 286.5 per car. Additionally, they charged a deposit of EUR 806 per car on my credit card, which wasn't refunded after returning the cars. This maxed out my credit card and I had to change names for car rentals in Crete and Santorini.

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