London - Windsor - Liverpool - Lake District - Edinburgh - York - London

Forcing insurance sales, rude if you don't buy, difficult return process, finding faults

The company seriously lacks an accident handling mechanism for international customers and is irresponsible! After an accident, they don't provide a replacement vehicle or a refund. I don't know what kind of unreasonable terms these are! Absolutely no sense of service.

Green Motion does not accept cash payment. Important that your full name is on your credit card

Nil

It would be better to describe the way much clearer and from Heathrow Airport to your location, find it very difficult to locate the shuttle and the right terminal. I ended up taking the TFL buses. Also make it simple to just say that your office is actually the Holiday Inn building, rather than a door number and a street name etc... Thanks

There was a queue for over two hours and the staff were taking a minimum of 30 minutes per person. Most customers had not been informed what paperwork was required - Although we had everything needed